Elavon

I was told about Elavon merchant services from a banker and he signed us up under the false pretense that it was complimentary with our business bank account. Now, we are getting charged all kinds of charges without any explanation.

Its a scam.

Elavon closure account

Dear Elavon Customer Service

This is with regard to the cancellation of my account to your company in the MID no. 518089****43462

We kindly request you to cancel all the processing and monthly charge . We want to bring to your notice that due to changes in the plan of the company, we may not require the services provided by you, hence we are forced to cancel all the credit card processing in this regard.

Please feel free to contact us in case of any settlement about the order.

You processed 222.00 from my social secuirty retirement account, got the money. The company that you processed it for is a fake cal.

dmv website, it states dmv Int., you people are well aware that there have been problems with hacking of information and phony dmv websites, law enforcement has warned you, you are suposed to have security measures in place to recognize this. as a result, I owe the dmv over 339.00 for my vehicle and I am driving illegally in an unregistered vehicle.

In february, you processee 129.00 for my mothers vehicle, from the same fake sight, we now have to pay late fees on that vehicle and it is not registered.

Earlier this same year, you processed my other vehicle via the actual dmv sight. You know this was the correct sight, no problem, which leads anyone to believe that you know the difference.

I called and got some rude lady who would share no info. Nothing, at all.

Obviously she knows about this and your firm does. I want a call to me with a nubmer of a person in investigations. I know if you ghave to give the money back, it is less money for you, so you are not interested. I am snap shotting this and it will be filed with the atlanta attorney generals office, California as well, the fcc, U.S.

postal, and the Secret Service knows of this practice already. The Cal Attorney General, where my childhood friend works for the last forty years as a deputy, The lapd elder abuse detail. I want the legal department number or have someone call me, I want my 222.00 back, I only get 793.00 a month and cannot afford to pay any more money and should not have to . yOu are ripping off a senior citizen, what is wrong with you people.

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I want my mothers money back as well. My contention, you know about these fraudulant sites, were warned, we know that, by federal law enforcement, you know not to honor fake sites, you did it anyway, And more

Elavon is by far not only the worst Merchant service company, but probably the most dishonest and unethical company currently operating on planet earth. They said whatever they needed to pull our business from our former merchant provider of 7 years.

Within our first 3 months, they processed $1.3m which is our standard. Then without warning their Risk team decided to hold our funds without provocation or reason for the past 3 weeks holding over $70k and let us know unless we provided a $700,000 Line of Credit our account would be canceled?!? NO Warning, NO ability to other options, nothing—and we’ve never had a chargeback or return in 7 years. No chargebacks, no fraud, no reason whatsoever to warrant this action.

They would only respond after multiple follow ups, only agreed to release funds after multiple follow ups and incorporating attorney involvement.

They lost a client for no reason and we’ll certainly do all we can to warn others to not get blindsided by this corrupt company. Costco should be ashamed this is their preferred partner.

Total garbage.

Scammers.

We have a small business that requires the use of credit card machines.

At first the rep for Elavon made everything "seem" like a deal you couldn't refuse & so far it has proven to be nothing but lies.headaches,& major frustration.We were mislead when we signed up with merchant services as well as Elavon,who turn out to be the same company.The rep didn't properly explain very important terms or the fact that it's more then one hand in the cookie jar so to speak & money was coming out of the bank account by many for the same service with no explanation to the "fees" they charged us.After being transferred many times and sitting on hold then being hung up on then calling again just to get ridiculous excuses I was extremely disappointed .They couldn't explain why the fees were different then what we were told & length of contract which we weren't able to have a copy of after the rep stated he would bring us a copy then email one which 3 months later we still haven't received or why they overcharged us and even agreed that the amount was wrong but found every reason not to correct it.Then proceed to disclose that we are stuck in it for 45 more months after being told it was a year contract...Point is Users take caution these are horrible companies to deal with and obviously customers aren't their number one priority or the way they do business doesn't seem to matter to them as long as it's to their advantage.It's pathetic because without the customers they wouldn't be in business so why rip people off & do them dirty when it's people like all of us who got them where they are now..kind of like biting the hand that feeds you,don't you think?

Read the fine print and be skeptical about anything they tell you over the phone! They're all friendly and helpful on the phone, but beware that they're not necessarily honest with you.

I asked the sales rep a straight up question, "This set of fees that you've discussed with me, is this the complete list, or are there other fees not mentioned here?" She assured me it was a complete list. She was lying. She didn't tell me about the $199 non refundable setup fee. It was mentioned in the application, but set well apart from the other fees so you don't necessarily notice it before signing and returning.

It's not just one sales rep, it's the whole company. You just can't tell when they're withholding information from you or otherwise misleading you on the phone. About 3 weeks later, when I noticed the $199 extra charge, I spoke with a customer rep. He told me I could cancel the service, but whether I get any part of the surprise $199 refunded would depend on whether the original sales rep wanted to split her commission with me. (She didn't, so no refund, not even a partial refund). In other words, the company stands behind the sales reps and gives them financial incentive to mislead their prospective customers. Even if I'd cancelled the service, the sly sales rep would still keep her full commission, so what incentive does she or any of them have to honestly represent the terms?

Count me among the pissed-off masses of Elavon/Ladco Leasing and their unbridled greed. I never got a copy of what I signed, not from the sales rep, nor from Elavon despite 3 requests.

Ladco said there would be a $5 fee. They have been billing my account $42.02 every month for so-called "software." I asked about buy-out and they quoted me some $1300 or $1500. The software that I am "leasing" seems to be something I don't need. Even so, there are so-called "better" plans available thru Costco Merchant Services.

There is also a QuickBooks plug-in available for $76.00. I found an Elavon payment gateway for $50 online. Their "premium"software known as ViaWARP can be purchased for $200. This is one big gigantic ugly humongous rip-off.

I'm now trying to get out of this *** mess and will fight it. Sign me up for any class-action lawsuits out there.

Looking for credit card processing and merchent services? STOP....do not even waste your time contacting Elevon or Ladco Leasing unless you're just a glutton for punishment....and I do mean punishment.

When I started by little business I was ignorant and didn't take the time to do my homework so I allowed myself to get roped into a deal with these two and one of them contains a 4 year contract for the "lease" of a portable credit card machine.

They will NOT let me out of the lease...only way out is to pay in full.

My effective rate on my internet shopping cart is 7-9% so this would be like giving them $7,000 on $100K worth of sales for doing not much of anything. Trust me...go somewhere else.